Frequently Asked Questions
General :
implicit™ is a science-led skincare brand focused on supporting the skin barrier, microbiome and long-term skin health. Rather than chasing trends, we formulate products that are designed to be effective, enjoyable to use and easy to build into a daily routine.
We believe skincare should respect the skin before trying to change it.
Our formulations are developed around three principles:
- Barrier-first formulation
- Evidence-informed ingredient selection
- Elegant textures you'll actually want to use every day
Every ingredient must have a purpose. If it doesn't improve the formula, it doesn't belong.
Our products are formulated for dry, normal, combination and oily skin.
Skin is individual, however, so we always recommend patch testing before introducing any new skincare product.
Currently, all implicit™ products contain a low level of IFRA-compliant fragrance, carefully selected to provide a pleasant sensory experience while remaining respectful of the skin.
We recognize that many people prefer fragrance-free skincare, and it's something we're actively considering for future formulations.
Join the implicit to be the first to know when fragrance-free options become available.
Ingredients & Formulation:
Yes.
Where appropriate, products are formulated within a skin-friendly pH range to support comfort, performance and barrier compatibility.
Product-specific pH information is listed on individual product pages where relevant.
Every product undergoes cosmetic safety and stability testing before launch.
Where applicable, compatibility and preservative efficacy testing are also performed to help ensure product quality throughout its intended shelf life.
Orders & Shipping:
If your order has not yet been processed for dispatch, we'll do our best to cancel or modify it.
Please contact our customer support team as soon as possible.
If your order hasn't entered fulfilment, we may be able to update your shipping details.
Please contact us immediately after placing your order.
Delivery estimates depend on your location and shipping method.
You'll receive tracking information once your order has been dispatched.
We currently ship across most locations in India. Delivery availability and timelines may vary depending on your PIN code. International shipping is not available yet, but we're working on expanding globally in the future. Stay subscribed for updates on international launches.
Returns & Refunds
For hygiene reasons, opened skincare products generally cannot be returned unless they arrive damaged, defective or incorrect.
Please see our Returns Policy for complete details.
Please contact us within 48 hours of delivery with your order number and photographs of the package and product.
We'll resolve the issue as quickly as possible.
We're sorry about that.
Contact our support team with your order number and photographs, and we'll make it right.